Coral Cashout Co Uk

Coral Cashout Co Uk 4,9/5 5414 votes

Coral Interactive’s “Cash Out My Bet” service – which claims to allow sports punters to easily collect their winnings before a game has even ended – has been revealed as a farce following a ruling against a TV ad promoting the service.
The spot, co-starring long-term brand ambassador and glamour model Carly Baker, launched in 2015 but it was not until late last year that two punters who tried to “cash out” their bets were told they were not eligible.
They duly complained to the Advertising Standards Authority, to challenge whether the ad was misleading.
Coral is no stranger to ASA investigations, having had six rulings against it in the past year alone. And it attempted to play down the latest complaints by claiming that, under its terms and conditions (hidden somewhere on its website), it had flagged up “inevitable and uncontrollable circumstances which might prevent the feature from being available” and that it “reserved the right to amend, suspend or remove Cash Out My Bet availability at any time on any market or to any customer”.
However, as the ASA noted, this was about as clear as mud during the TV ad, with only small text on the bottom of the screen stating “Terms at coral.co.uk”.
Banning the ad from running again in its current form, the watchdog stated: “Because the ad gave a misleading impression regarding the availability of the ‘Cash Out’ feature, and because it did not make clear that the ‘Cash Out’ offer would be suspended or removed under certain circumstances, and that it was only available for certain types of bet selections in some sports markets, we concluded that the ad was misleading.”

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What is Partial Cash Out?
Partial Cash Out lets you collect some of your winnings, BUT leave a bit of your stake on - so you can lock-in a profit, whatever the outcome.
You can partially Cash Out for any amount if you wish by gliding the slider located at the lower part of the bet slip, with a minimum of 10%. so if you have a bet with a Cash Out value of £100, you are able to Cash Out for £10 and let the remaining £90 continue to run on the selections in your bet.
You can choose to cash out further portions of your bet at any time of your choosing, or keep the remaining bet stake running. Remember that in this case you will receive your returns and the £90 stake bet on the non-cashed out portion, as any cashed out stake is included in the cash out returns.

When a Partial Cash Out button is present in the bet slip, your bet is available for cash out. However, if your bet is not available for cash out, you will see a suspended button.
How do I partially Cash Out a bet?
IMPORTANT: Cash Out is a live facility. Your bet has not been Cashed Out until a successful Cash Out message is returned.
Click on the Cash Out icon located on the right corner of your bet slip.
If you are using our desktop site, you will find the bets that can be cashed out on your homepage within the betslip.
You will then be presented with a list of your bets that are available to be fully or partially cashed out.
Should you wish to partially Cash Out your bet, you will need to click on the partial cash out button located on the right corner of your bet slip.
Just use the slider to choose how much of your winnings you want to Cash Out. You can collect anything from 10% to 90%. The rest will stay on your original selection. We'll do all the calculations for you and your Cash Out Betslip will show you exactly how much you stand to collect.

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Why can't I partially Cash Out My Bet?

Cash Out will not be offered in the following circumstances:

  • You haven't accepted the Cash Out My Bet agreement. This is required before you Cash Out a bet for the first time
  • The remaining stake of your bet is less than 10p.
  • The Cash Out amount offered is less than 10p.
  • The bet is funded or part funded using a Free Bet
  • One or more of the selections have been placed on a market that is not eligible for Cash Out
  • One or more of the selections qualifies or contributes to any other offer including enhanced price specials and other specials.
  • The selection(s) on your bet is suspended. This could be due to a variety of reasons such as when a player is sent off or a goal is scored.
  • The event is nearly finished. Cash Out is suspended approximately 5 minutes before the end of an event.
  • Your bet has been placed with a free bet. Bets placed with a free bet can only be fully cashed out.
  • The Cash Out value would be £0
  • The number of selections in the accumulator is more than 14

How many times can I partially Cash Out one of my bets?

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Any qualifying bet can be cashed out as many times as you like as long as the stake per line or full Cash Out amount becomes less than the minimum stake of 10p.
For example, if you place a bet for £1 and partially Cash Out 9 times (90%), the remaining stake for the bet will be 10p. At this point, full Cash Out or Partial Cash Out will no longer be available for this bet.

The same will apply if your bet is going very bad and the Cash Out value for your bet reaches lower than 10p, the bet will no longer be available for full or Partial Cash Out.

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How can I view my bets that have been partially cashed out?

If you are using a mobile device, you can view your partially cashed out bets by going to Menu > Bets. Alternatively, if you are using a desktop computer or laptop, you will need to click on My Account > Bet History.
Please ensure that the relevant filters have been selected so that the correct information is visible.
You will see a Cash Out History button within your bet history which will expand and show you all occurrences of Partial Cash Out for that particular bet.
You can see the remaining stake for your bet, how much has been cashed out up to this point and also how much of your stake has been cashed out.

I have partially cashed out on a bet and now the bet is void. What happens to my bet?

There will be occasions where customers will partially Cash Out a bet and the selection may then go on to be void. The bet will be settled with the reduction of the partially cashed out amount taken into account. For example, if you place a £10 bet on Manchester United to beat Tottenham. During the game you have partially cashed out for £5. This means that you still have £5 on Manchester United to beat Tottenham. If the match is abandoned for any reason, you will receive the remaining stake back (£5) and not the full stake amount of £10 as you have already received £5.